List your property in Switzerland, free from day one

1.  Legal Notice (Impressum)

In accordance with Article 3 of the Swiss Federal Act Against Unfair Competition (UWG), the mandatory provider information for the platform operator is detailed below:

• Company Name: Domus Suisse
  • Postal Address: Uraniastrasse 18, 8001 Zürich, Switzerland
  • E-mail Contact: support@domus-suisse.ch
  • Business Activity: Real estate marketplace

2. Platform Hosting

The website domus-suisse.ch is hosted on secure and highly protected server infrastructures, operated in compliance with the integrity and security standards applicable to the Swiss market.

3. Terms of Use

Access to and use of the domus-suisse.ch platform are subject to compliance with these Terms of Use. By browsing the website or creating an account, the user unconditionally accepts these provisions.

4. Account Registration and Professional Verification (UID / IDE)

• User Accounts: Accessing features such as listing creation or configuring search alerts requires opening a user account. All information provided must be accurate and kept up to date.
  • Professional Verification: To publish listings as an agency, broker, or real estate professional, providing a valid and verifiable Corporate Identification Number (UID / IDE in Switzerland) is mandatory. Domus Suisse reserves the exclusive right to immediately suspend, temporarily or permanently, any professional account whose identification data is found to be false, incomplete, or non-compliant with official commercial register records (Zefix).

5. Listing Regulations and Quality Standards

To maintain data quality equivalent to the standards of leading Swiss real estate portals, advertisers agree to comply with the following rules:
• Accuracy: All descriptions, pricing, technical specifications, and imagery must strictly correspond to the actual status of the property.
• Prohibition of Bait Listings and Duplicates: Publishing fictitious properties (bait advertising) or posting the same listing multiple times (duplicates) via different accounts is strictly prohibited.
• Mandatory Updates: As soon as a property is rented or sold, the advertiser is contractually obliged to remove or archive the listing within a maximum of 48 hours.

6. Liability Disclaimers (Third-Party Content)

• Marketplace Role: Domus Suisse operates solely as a technical intermediary and listing host. We do not perform systematic editorial screening of user-generated content.
  • Limitation of Liability: Consequently, Domus Suisse excludes all liability for the truthfulness, accuracy, or legality of the real estate listings published on the site. Disputes between buyers/tenants and advertisers are the exclusive responsibility of the parties involved.
  • External Links: The platform may contain links to third-party websites. Domus Suisse exercises no control over these sites and assumes no liability for their content.

7. Intellectual Property and Web Scraping Prohibition

All components of the platform (texts, graphics, logos, database structures, layout) are protected by copyright law. Automated data extraction (web scraping), copying, redistribution, or unauthorized commercial reuse of real estate data or user contact details for competitive purposes is strictly prohibited and will result in legal prosecution.

8. Tariffs, Subscriptions, and Paid Services

Browsing and searching for listings is free of charge for users. Premium property promotion options, listing packages, or professional subscriptions are subject to fees in accordance with the current price list. Domus Suisse reserves the right to modify its tariffs at any time, subject to reasonable advance notice for professional subscribers.

9. Governing Law and Jurisdiction

These provisions are exclusively governed by Swiss substantive law. Any dispute arising from or in connection with this Legal Notice and the Terms of Use shall be subject to the exclusive jurisdiction of the competent courts at the registered office of the company in Zürich, Switzerland.

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The protection of your personal data is an absolute priority for us. This privacy policy informs you of how domus-suisse.ch (hereinafter “we”, “us”, or “our”) collects, processes, and uses your personal data when you visit and use our real estate marketplace (hereinafter the “Site”).
Our data processing activities comply with the revised Swiss Federal Act on Data Protection (FADP) as well as the General Data Protection Regulation (GDPR) of the European Union, to the extent applicable.

1. Data Controller

The data controller responsible for the personal data collected on this Site is:

• Domus Suisse
• Uraniastrasse 18
• 8001 Zürich
• Switzerland
• E-mail: support@domus-suisse.ch

2. Categories of Data Collected and Purposes of Processing

A. Server Log Files

When you browse the Site, our hosting provider automatically records information transmitted by your browser in server log files. This technical data is strictly necessary to ensure the stability, performance, and security of our platform:

• IP address of the requesting device
• Date, time, and time zone of access
• The exact URL of the accessed page and the referring website (referrer URL)
• Browser type, version, and the operating system usedVolume of data transferred

B. Account Creation, Subscriptions, and Property Listing Publication

As a real estate marketplace, we collect the information required to execute and manage our listing and matchmaking services:

• Account and Contact Data: Surname, first name, e-mail address, telephone number, postal address. For professionals: company name, corporate identification number (UID/IDE), and professional credentials for agency verification.
• Property Listing Data: Detailed descriptions of the properties, prices, photographs, floor plans, technical specifications, and geospatial location data of the properties.
• Usage and Matching Data (Leads): History of viewed listings, saved searches, configured e-mail alerts, and tracking of contact inquiries (leads) between users.
• Purposes: Technical and administrative management of user accounts, publication and syndication of listings across the platform, personalisation of the user experience, market performance analysis, and the active prevention of fraud or scam listings.

C. Payment Processing and Billing Data

If you subscribe to premium visibility options or listing packages:

• We collect billing information (name, address, transaction details).
• Highly sensitive payment details (credit card numbers, security codes) are processed securely and directly by our PCI-DSS certified payment service providers. No complete credit card data is ever stored on our own servers.

D. Contact Forms, Viewing Requests, and Enquiries

When you use a form on the Site (to contact an advertiser, request a viewing, or reach our customer service), we collect your name, e-mail address, telephone number, and the content of your message. This data is exclusively forwarded to the relevant advertiser or used by our team to process your enquiry.

E. Newsletters, Search Alerts, and Direct Marketing

If you subscribe to our property search alerts or newsletter, we use your e-mail address to send you these updates. You can unsubscribe at any time, free of charge, via the opt-out link included in each e-mail.

F. Cookies, Web Beacons, and Analytics Tools

The Site uses cookies and similar technologies to optimise platform functionality (e.g. persistent login, language preferences) and to analyse traffic (e.g. Google Analytics).

We also collaborate with third-party advertising networks to display relevant ads tailored to your interests. You can manage and revoke your cookie consent at any time via our privacy preference centre available on the Site.

3. Legal Bases for Processing

In accordance with the Swiss FADP and the European GDPR, our processing of your data is based on the following legal grounds:

• Performance of a Contract or Pre-contractual Measures: Essential for account creation, displaying your listings, processing your orders, or forwarding a contact enquiry to an advertiser.
• Legitimate Interests: To secure our IT infrastructure, continuously improve the marketplace usability, conduct market statistics, and combat spam or unlawful activities.

4. Disclosure and Sharing of Data with Third Parties

Your personal data is never sold or rented to third parties for commercial advertising purposes. It is only shared with:

• Advertisers and Real Estate Partners: When you voluntarily submit an enquiry or a viewing request for a specific property, your contact details are forwarded to them to facilitate follow-up.
• Service Providers (Data Processors): Third-party companies mandated to handle data on our behalf (hosting, IT maintenance, analytics tools, invoicing solutions, and email distribution platforms). All are bound by strict confidentiality and data protection clauses.

5. International Data Transfers

Your personal data is predominantly stored and processed on infrastructures located in Switzerland or within the European Union (EU). In the event that certain technical service providers process data outside these territories (e.g. in the United States), we ensure that an equivalent level of data protection is guaranteed, notably through the use of

Standard Contractual Clauses (SCCs) recognised by the Swiss Federal Data Protection and Information Commissioner (FDPIC).

6. Data Retention Period

We retain your data only for as long as necessary to achieve the described purposes or to comply with our statutory obligations:

• User account data is retained for the duration of your registration and is deleted immediately upon account closure.
• Accounting records, contracts, and financial transactions are archived for a period of 10 years, in accordance with the legal retention requirements under the Swiss Code of Obligations.

7. Data Security

We implement strict technical (end-to-end encryption via SSL/TLS protocols, network firewalls) and organisational security measures to prevent unauthorised access, alteration, or loss of your information.

8. Your Rights

Under the FADP and GDPR, you have the following rights free of charge:

• Right of Access and Information: To know precisely what personal data concerning you we process.
• Right to Rectification: To request the immediate correction of inaccurate or obsolete data.
• Right to Erasure (“Right to be Forgotten”): To request the permanent erasure of your personal data, subject to overriding legal retention obligations.
• Right to Restriction and Objection: To restrict or object to processing based on our legitimate interest or intended for marketing purposes.

9. Amendments to this Policy

This policy may be amended at any time to align with new legal or technical developments. The version published on the platform is the version currently in force.

10. Use of Meta (Facebook) Login

If you choose to authenticate using Meta (Facebook) Login, we receive the information strictly necessary to create or access your user account on Domus Suisse. This may include your public profile (name, profile picture) and your email address, depending on the permissions you authorize.

We do not receive any additional data from Meta, and we do not access your friends list, posts, or any other personal information.

Data Usage

The data provided through Meta Login is used exclusively for:

• verifying your identity,
• creating or accessing your account,
• ensuring secure authentication.

We do not share this data with third parties.

Data Deletion (Meta Login)

You may request the deletion of your data at any time. To delete your data obtained through Meta Login, please follow the instructions on the following page: https://domus-suisse.ch/data-deletion/ (domus-suisse.ch in Bing) or contact us directly at: support@domus-suisse.ch

Upon receiving your request, all data associated with your Meta Login will be permanently deleted within 30 days.

11. Use of Google Login (Google OAuth Authentication)

If you choose to sign in to the Site using Google Login (Google OAuth), we receive only the information strictly necessary to create or access your Domus Suisse user account. Depending on the permissions you authorize, this may include your name, verified email address, and profile picture.

We do not receive access to your Google search history, contacts, Google Drive files, or any other personal information stored in your Google account.

Purpose of Processing (Google Login)

The data provided through Google Login is used exclusively for:

• verifying your identity,

• creating or accessing your user account,

• ensuring secure authentication,

• preventing unauthorized access.

We do not share this data with third parties and do not use it for any other purpose.

Data Deletion (Google Login)

You may request the deletion of data associated with your Google Login at any time. To do so, you may:

• contact us at support@domus-suisse.ch, or

• follow the deletion procedure available at https://domus-suisse.ch/data-deletion/.

Upon receiving your request, all data linked to your Google authentication will be permanently deleted within 30 days.

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 The purpose of this Cookie Policy is to inform you transparently about the use of cookies and similar technologies on our website domus-suisse.ch (hereinafter ‘the Site’), operated by the company Domus Suisse.

Upon your first visit to our Site, an informational banner notifies you of the presence of cookies and invites you to select your preferences. You can modify these choices at any time.

1. What is a ‘Cookie’?

A cookie is a small text file, pixel, or tracker deposited and stored on your terminal (computer, smartphone, tablet) when you visit a website. Cookies allow the website to recognise your device, memorise your preferences (such as display language), and collect information related to your browsing pattern in order to improve your user experience.

2. What types of cookies do we use and why?

We use different categories of cookies, which can be classified according to their purpose:

2.1. Technical and strictly necessary cookies

These cookies are indispensable for the proper functioning of the Site. They enable you to navigate the Site, search for properties, and use basic features (such as managing your session or memorising your cookie choices).

Consent: Not required. These cookies cannot be deactivated in our systems as the Site cannot function correctly without them.

2.2. Performance and analytics cookies (Statistics)

These cookies allow us to count visits and traffic sources in order to evaluate and improve the performance of our marketplace platform. They help us understand which listings or pages are the most popular and how visitors navigate the Site. All information collected by these cookies is aggregated and therefore completely anonymised.
Consent: Required. They are only deployed if you expressly accept them.

2.3. Functionality cookies (Preferences)

These cookies allow the enhancement and personalisation of the Site’s features (for instance, remembering your short-listed favourites, your property search criteria, or your chosen language).

Consent: Required. If you do not accept these cookies, some of these services may not function optimally.

2.4. Targeting and advertising cookies (Marketing)

These cookies may be set up within our Site by our advertising partners or through the integration of social networks. They can be used by these third parties to build a profile of your real estate interests and show you relevant adverts on other websites.

Consent: Required. They are only deposited with your prior consent.

3. Third-party services used on the Site

Some features of the Site rely on services operated by third parties. When such a feature is displayed, your IP address and technical data about your device are necessarily transmitted to the provider concerned, since that is what allows the content to be delivered to you. The table below lists every third-party service currently in use, what it is used for, and where its own privacy terms can be consulted.

Maps and your consent. The map is drawn by a script served from our own domain, which then requests map tiles directly from OpenStreetMap servers. Because those requests are built by the script as the map is drawn, our consent tool cannot hold them back: opening a page that contains a map transmits your IP address to the OpenStreetMap Foundation before you have answered the cookie banner. No cookie is written by this, and no advertising profile is built from it, but we prefer to state it plainly rather than leave it unsaid. If you would rather avoid it, do not open the map-based search pages, or block the domain openstreetmap.org in your browser.

We do not use any advertising network, and we do not sell or share your data with advertisers.

4. Retention period of cookies

Cookies have different lifespans:

Session cookies: These are temporary and are automatically deleted from your device as soon as you close your internet browser.

Persistent cookies: They remain stored on your device for a specified duration after closing your browser (in accordance with applicable regulations, generally a maximum of 13 months) or until you delete them manually.

5. How to manage and configure your choices?

You have several options to accept, refuse, or modify your preferences regarding cookies.

5.1. Via our consent management tool (Cookie Banner)

You can change your choices at any time (withdraw or grant your consent) by clicking on the [‘Cookie Settings’] link located in the footer of our Site.

5.2. Via your internet browser settings

Most browsers allow you to configure cookie management (block all cookies, accept only certain cookies, be alerted before a cookie is stored, etc.). Configuration varies by browser:

Google Chrome: Settings > Privacy and security > Cookies and other site data.

Safari: Preferences > Privacy > Cookies and website data.

Microsoft Edge: Settings > Cookies and site permissions.

Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.

6. Contact and further information

For any questions regarding our use of cookies, to configure your choices, or to exercise your rights relating to your personal data, you may consult our Privacy Policy or contact us directly at our registered office:

Domus Suisse
Uraniastrasse 18
8001 Zürich
Switzerland

Email: support@domus-suisse.ch

Manage your cookie preferences

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